Contact Us
Last updated: 2026-10-30
For questions, feedback, bug reports, or business inquiries, email hello@kruti-dev-to-unicode.com. We usually reply within 2 business days. Messages go to the Krutidev to Unicode team, which maintains the converters.
Reporting a wrong conversion
A fix is fastest when your email includes:
- The original text exactly as typed in the old font, for example
Hkkjr ljdkj. One or two lines are enough; you do not need to send the whole document. - The font name shown in Word (Kruti Dev 010, DevLys 010, Chanakya, Shree Lipi, Preeti or SutonnyMJ).
- What you got and what you expected to see.
- If a .docx file failed, the message the page showed and roughly how many pages the file has. Please remove anything confidential before attaching a file.
Corrected rules are tested and published on the site, and the change is listed under “Recent changes” on the about page.
Requesting a new font
Tell us the font name, the language, and where it is still used (for example an office, a court or a typing exam). A short sample of text typed in that font helps us build the mapping table.
Before sending a sample
Include the page address and selected conversion direction. For Shree Lipi, include the full font number; for DevLys, retain the original quote characters in the example. For the keyboard or code chart, tell us the exact keys you entered and whether you copied Unicode or legacy keys. This helps distinguish a mapping error from a destination font issue.
Replace personal names, addresses and confidential reference numbers with a harmless example that still shows the problem. The tools process files locally, but anything you email is deliberately shared with the team; do not send passwords, identity documents or a complete confidential archive. We cannot inspect a document you only opened in the browser unless you choose to share a sample.
We can investigate conversion behaviour, but cannot change an examination's font requirements or approve a government submission. If you only need to convert a Kruti Dev paragraph, return to the Krutidev to Unicode converter; no support request is required to use it.